This policy covers Bump's business-side tools — artist profiles, venue management,
booking, and staff operations. Bump is operated by Kern Platforms Private Limited,
which also operates the separate SoundDrop patron app; SoundDrop's own privacy policy
is published at kernplatforms.com/#privacy.
Kern Platforms Private Limited ("Kern Platforms", "Bump", "we", "us", "our") operates
the Bump platform, including artist, venue, and staff management tools. This Privacy
Policy describes how we collect, use, and protect your personal information when you
use these tools.
1. Information We Collect
When you sign in to Bump using Google or Facebook Login, we receive:
Your name
Your email address
A unique account identifier from Google or Meta, used to recognize your account on future sign-ins
We separately collect:
Phone number — collected once after your first sign-in, used to contact you and to link invitations (for staff and managers). Stored encrypted, not shared publicly.
Profile content you provide — for artists, this may include a profile photo, bio, and performance details you choose to add.
Booking, scheduling, and operational records — relevant to the role you use Bump in (artist, venue owner, manager, or staff).
2. How We Use Your Information
To create and secure your Bump account
To operate the specific tool you use (artist profile management, venue bookings, staff scheduling, etc.)
To contact you regarding your account or bookings
To prevent fraud and misuse
3. Data Sharing
We use Google and Meta solely to verify your identity when you sign in — we do not post
to your Google or Facebook account, and we do not share your Bump data back to them
beyond the standard OAuth sign-in exchange. We do not sell, rent, or trade your personal
information to any third party for marketing purposes.
4. Data Retention
We retain your account data for as long as your account is active. You may request
deletion of your account and associated data by contacting us at the address below.
5. Security
All data is transmitted over HTTPS. Your phone number is stored encrypted. We do not
store your Google or Facebook password — sign-in is handled entirely by Google/Meta,
and we only receive a verified identity token.
6. Your Rights
You may contact us to request access to, correction of, or deletion of your personal
data. We will respond within 30 days.